Courtney HR focuses on helping SMEs to enhance their organisations in order to ensure maximum effectiveness and productivity, by utilising a HR perspective, we enable you to understand your current position, enabling you to recognise any areas which may impede the organisations development and outline where improvement would be critical to the business and seeks to provide you with all the skills and support necessary to overcome challenges so you are positioned for growth.
As a business, we aim to position organisations for growth, by ether enabling your key personnel so that they are capable of driving forward improvement, or by providing you with a service whereby we improve your HR.
We can provide comprehensive and detailed training, or total human resource and people management outsourcing solutions to fulfil the needs of your business and to achieve your overall objectives.
Training
We offer a range of training courses, aiming at helping organisations to develop. In order to assist with a wide range of business challenges, Courtney HR have developed training to help in the following key areas:
Leadership & Management
Courtney HR 'Leadership and Management for Small Businesses' is the only one of its kind in the North West providing Leaders and Senior Managers with a four-week intensive development programme. The course is delivered in four modules covering personal leadership, Inspirational leadership, how to build credible, effective relationships and creating a high performance culture.
After the course, you will be able to convey your business plans with confidence and conviction; you will feel inspired to address poor working relationships; and you will have the skills and knowledge to develop a high performance culture to drive your business forward.
You will also receive a 'Certificate of Achievement' demonstrating that you have received training from CIPD qualified professionals, counting towards your continuous professional development.
The course includes topics such as:
1.Personal Leadership
Developing the right Mindset;
Enhance your understanding of how to lead effectively
Work-life balance;
Setting Personal Goals;
2.Inspirational Leadership
Strategic Thinking
Create a Vision
Know your challenges
Effective Communication
Being recognised as a leader
Realistic Targets (Objective Setting)
Harness ideas and input
Feeling outside your comfort zone?
3.How to build credible, effective Relationships
Communication Skills;
Defining expectations
Empowering your team to perform
Influencing Skills;
Managing Conflict;
Assertive Skills;
Negotiation Skills;
Facilitation Skills.
4.Building a High Performance Team
Recruit the best;
Recognise & nurture their talents;
Engage their hearts and minds - motivators vs de-motivators
Develop a successful/productive culture
HR Administration
These sessions are designed to help administrators within an organisation learn how to handle the 'paperwork' side of a business, which is comes to managing employees. This is commonly known as 'transactional HR'.
Every organisation needs to have basic HR administrative tasks carried out - New starters need to be recruited, new Contracts of Employment need to be issued, inductions need to be arranged, personnel files need to be set up and managed, absence needs to be managed and much more.
For those organisations who wish to manage this in house, Courtney HR is now running a specific course tailored to up skilling employees to enable them to handle your in house HR administration effectively and efficiently. You may have an employee with strong administrative skills, capable of handling a broader role and seeking professional development. This kind of training would not only enhance their value within the business but will also demonstrate your organisations commitment to the employees' professional and personal development.
Delivered by CIPD qualified professionals with HR managerial experience, this 2 day course will revolutionise your HR administrative processes and put you ahead of the game.
These are some examples of the areas the course provides detailed training in:
The Employee Life Cycle
Interview records
Offering the Job
Contracts of Employment
Personnel Files & Inductions
Appraisals
Absence Management
Disciplinary and Grievance and much more.
The course runs over 2 days and costs £350 + VAT. Upon completion of the course, your administrator will not only leave with a greater confidence in handling HR administration, a 'Certificate of Achievement' will also be issued demonstrating that training has been received from CIPD qualified professionals, and that this counts as 16 hours towards continuous professional development.
Effective Team Leading
Our Effective Team Leaders training programme has been developed with the small business in mind, to up-skill the Team Leaders in the key elements of their role, to position them so that they will become more highly effective, independent and confident in the delivery of their role.
The training programme has been developed based around three core modules - Performance Management and Training and Development and will instil within your Team Leaders fundamental understanding and abilities surrounding areas such as:
Communication
Being a great leader
Personal effectiveness
Prioritisation & delegation
Confidence
Creating a high performance team
Addressing problem behaviours
The course will ensure that your Team Leaders think and act like Team Leaders, are fully up-skilled in all aspects of their role and feel empowered to deliver the job with confidence and conviction.
HR Power Hours
We also run free HR training sessions on an ongoing basis, called HR Power Hours. These are run in Liverpool City Centre every month, and offer free insight to SMEs on how to manage teams effectively, how to recruit effectively, how to create positive working environments and more.
HR Support Services
Courtney HR gives you access to all the expertise and the services you could receive from an HR Director, an HR Manager, an HR Advisor and an HR Administrator, all under one roof.
We have the experience and specialist expertise to recommend solutions that will help your organisation to advance and recognise the importance of offering a flexible and tailored HR strategy to your organisation to meet your specific organisation needs.
Our guiding principles have always been excellent service, transparency and friendly support you can trust. Started in 2007, the consultancy has grown from specialising initially in recruitment before responding to demand to offer HR Management, Support and Outsourcing amongst our services.
We operate ethically and professionally, we have a team of trusted experts with experience of providing services which are 'transformational' for a business.
Courtney HR offer two types of service they are transaction HR and Strategic HR this can be done via consultation or outsourcing.
Outsourcing covers both the transactional element of HR and the Strategic element.
Transactional HR covers the administrative matters, such as Contracts of Employment, Employee Handbooks, HR Policies and other 'paperwork' aspects.
The Strategic aspect of HR is focused on analyzing an organisations current position and identifying any barriers to growth and development, to ensure that the organisation is driven forward by its people.
We work towards tangible effective benefits across your business, such as reduction in absence and staff turnover, increase in productivity/efficiency, avoidance of non compliance and more, giving you peace of mind, knowing you are always compliant with employment law.
We can give you a long term assurance that your organisation is legally compliant. We assist you to create a satisfied & highly effective workforce which will have a measurable impact on the bottom line.
